PLUGIN SECURITY
Is 3CX Live Chat safe?
Chat with your website visitors in real-time for free! Engage with your customers and increase sales.
What this plugin does
- Slug:
wp-live-chat-support - Author: WP-LiveChat
- 100000+ active installs
- 92/100 rating (821 reviews on wordpress.org)
- 4087026 all-time downloads
- On WordPress.org since 2013-01-06
free live chatlive chatlive helplive supportwordpress live chat
Maintenance status
- Latest known version: 10.0.18
- Last updated: 2026-06-29 11:48am GMT
- Tested up to WordPress: 7.0.0
- Requires PHP: 5.4+
- Max supported PHP (analyzed): 8.4
Known vulnerabilities
12 known CVEs on file for 3CX Live Chat. Reported between 2014 and 2022.
| CVE | Vulnerability | Type | Severity | Affected | Fixed in | Published | Status |
|---|---|---|---|---|---|---|---|
| — | 3CX Free Live Chat, Calls & Messaging [wp-live-chat-support] < 9.4.3 | — | Unknown | < 9.4.3 | 9.4.3 | 2022-04-28 | ✓ fixed in latest |
| — | 3CX Free Live Chat, Calls & Messaging [wp-live-chat-support] < 8.2.0 | — | Unknown | < 8.2.0 | 8.2.0 | 2020-07-12 | ✓ fixed in latest |
| — | 3CX Free Live Chat, Calls & Messaging [wp-live-chat-support] < 8.2.0 | — | Unknown | < 8.2.0 | 8.2.0 | 2020-07-12 | ✓ fixed in latest |
| CVE-2019-12498 | 3CX Free Live Chat, Calls & Messaging [wp-live-chat-support] < 8.0.33 | Missing Authorization | Critical 9.8 | < 8.0.33 | 8.0.33 | 2019-05-31 | ✓ fixed in latest |
| — | 3CX Free Live Chat, Calls & Messaging [wp-live-chat-support] < 8.0.27 | — | Unknown | < 8.0.27 | 8.0.27 | 2019-05-21 | ✓ fixed in latest |
| CVE-2019-14950 | 3CX Free Live Chat, Calls & Messaging [wp-live-chat-support] < 8.0.27 | Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') | Medium 6.1 | < 8.0.27 | 8.0.27 | 2019-05-15 | ✓ fixed in latest |
| — | 3CX Free Live Chat, Calls & Messaging [wp-live-chat-support] < 8.0.18 | — | Unknown | < 8.0.18 | 8.0.18 | 2019-03-12 | ✓ fixed in latest |
| CVE-2019-9913, CVE-2018-18460 | 3CX Free Live Chat, Calls & Messaging [wp-live-chat-support] < 8.0.18 | Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') | Medium 6.1 | < 8.0.18 | 8.0.18 | 2019-02-05 | ✓ fixed in latest |
+ 25 more known vulnerabilities
| CVE | Vulnerability | Type | Severity | Affected | Fixed in | Published | Status |
|---|---|---|---|---|---|---|---|
| CVE-2018-18460 | 3CX Free Live Chat, Calls & Messaging [wp-live-chat-support] < 8.0.18 | Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') | Medium 6.1 | < 8.0.18 | 8.0.18 | 2018-10-17 | ✓ fixed in latest |
| — | 3CX Free Live Chat, Calls & Messaging [wp-live-chat-support] < 8.0.08 | — | Unknown | < 8.0.08 | 8.0.08 | 2018-05-17 | ✓ fixed in latest |
| CVE-2018-11105 | 3CX Free Live Chat, Calls & Messaging [wp-live-chat-support] < 8.0.08 | Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') | Medium 6.1 | < 8.0.08 | 8.0.08 | 2018-05-15 | ✓ fixed in latest |
| CVE-2018-9864 | 3CX Free Live Chat, Calls & Messaging [wp-live-chat-support] < 8.0.06 | Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') | Medium 6.1 | < 8.0.06 | 8.0.06 | 2018-04-09 | ✓ fixed in latest |
| — | 3CX Free Live Chat, Calls & Messaging [wp-live-chat-support] < 8.0.06 | — | Unknown | < 8.0.06 | 8.0.06 | 2018-04-09 | ✓ fixed in latest |
| CVE-2017-18507 | 3CX Free Live Chat, Calls & Messaging [wp-live-chat-support] < 7.1.05 | Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') | Medium 6.1 | < 7.1.05 | 7.1.05 | 2017-08-02 | ✓ fixed in latest |
| — | 3CX Free Live Chat, Calls & Messaging [wp-live-chat-support] < 7.1.05 | — | Unknown | < 7.1.05 | 7.1.05 | 2017-07-30 | ✓ fixed in latest |
| CVE-2017-18508 | 3CX Free Live Chat, Calls & Messaging [wp-live-chat-support] < 1.7.03 | Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') | Medium 6.1 | < 1.7.03 | 1.7.03 | 2017-07-10 | ✓ fixed in latest |
| CVE-2017-2187 | 3CX Free Live Chat, Calls & Messaging [wp-live-chat-support] < 7.0.07 | Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') | Medium 6.1 | < 7.0.07 | 7.0.07 | 2017-05-16 | ✓ fixed in latest |
| — | 3CX Free Live Chat, Calls & Messaging [wp-live-chat-support] < 6.2.04 | — | Unknown | < 6.2.04 | 6.2.04 | 2016-09-11 | ✓ fixed in latest |
| CVE-2016-10879 | 3CX Free Live Chat, Calls & Messaging [wp-live-chat-support] < 6.2.04 | Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') | Medium 6.1 | < 6.2.04 | 6.2.04 | 2016-08-01 | ✓ fixed in latest |
| — | 3CX Free Live Chat, Calls & Messaging [wp-live-chat-support] < 6.2.04 | — | Unknown | < 6.2.04 | 6.2.04 | 2016-08-01 | ✓ fixed in latest |
| — | 3CX Free Live Chat, Calls & Messaging [wp-live-chat-support] < 6.2.02 | — | Unknown | < 6.2.02 | 6.2.02 | 2016-07-11 | ✓ fixed in latest |
| — | 3CX Free Live Chat, Calls & Messaging [wp-live-chat-support] < 4.4.0 | — | Unknown | < 4.4.0 | 4.4.0 | 2015-07-06 | ✓ fixed in latest |
| — | 3CX Free Live Chat, Calls & Messaging [wp-live-chat-support] < 4.4.0 | — | Unknown | < 4.4.0 | 4.4.0 | 2015-07-06 | ✓ fixed in latest |
| — | 3CX Free Live Chat, Calls & Messaging [wp-live-chat-support] < 4.4.0 | — | Unknown | < 4.4.0 | 4.4.0 | 2015-07-06 | ✓ fixed in latest |
| CVE-2014-10386 | 3CX Free Live Chat, Calls & Messaging [wp-live-chat-support] < 4.1.0 | Improper Neutralization of Special Elements in Output Used by a Downstream Component ('Injection') | Medium 6.1 | < 4.1.0 | 4.1.0 | 2014-07-20 | ✓ fixed in latest |
| — | 3CX Free Live Chat, Calls & Messaging [wp-live-chat-support] < 8.2.0 | — | Unknown | < 8.2.0 | 8.2.0 | — | ✓ fixed in latest |
| — | 3CX Free Live Chat, Calls & Messaging [wp-live-chat-support] < 8.0.08 | — | Unknown | < 8.0.08 | 8.0.08 | — | ✓ fixed in latest |
| — | 3CX Free Live Chat, Calls & Messaging [wp-live-chat-support] < 6.2.04 | — | Unknown | < 6.2.04 | 6.2.04 | — | ✓ fixed in latest |
| — | 3CX Free Live Chat, Calls & Messaging [wp-live-chat-support] < 4.4.0 | — | Unknown | < 4.4.0 | 4.4.0 | — | ✓ fixed in latest |
| — | WP Live Chat Support < 4.4.0 - Unauthenticated Blind SQL Injection | — | Unknown | < 4.4.0 | 4.4.0 | — | ✓ fixed in latest |
| — | WP Live Chat Support < 6.2.04 - Stored Cross-Site Scripting (XSS) | — | Unknown | < 6.2.04 | 6.2.04 | — | ✓ fixed in latest |
| CVE-2018-10234 | WP Live Chat Support < 8.0.08 - Cross-Site Scripting (XSS) | — | Unknown | < 8.0.08 | 8.0.08 | — | ✓ fixed in latest |
| — | WP-Live Chat by 3CX < 8.2.0 - Authenticated Stored Cross-Site Scripting | — | Unknown | < 8.2.0 | 8.2.0 | — | ✓ fixed in latest |
How to fix it
Keep 3CX Live Chat updated — 10.0.18 is the latest version on wordpress.org, and each CVE above lists the exact release that fixed it ("Fixed in").
This is the plugin's full known vulnerability history, not a scan of any specific installation — run a free scan of your own site to check your exact installed version.
Safer / more established alternatives
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Check your own WordPress site
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