PLUGIN SECURITY
Is Tidio Live Chat safe?
Add Tidio Live Chat to your WordPress for free to answer customers’ questions, engage website visitors, generate leads, and increase sales.
What this plugin does
- Slug:
tidio-live-chat - Author: Tytus Gołas
- 70000+ active installs
- 94/100 rating (396 reviews on wordpress.org)
- 3476084 all-time downloads
- On WordPress.org since 2014-04-14
chatchatbotfree live chatlive chatlivechat
Maintenance status
- Latest known version: 8.0.0
- Last updated: 2026-06-16 12:02pm GMT
- Tested up to WordPress: 7.0.4
- Requires PHP: 7.4+
- Max supported PHP (analyzed): 8.4
Known vulnerabilities
0 known CVEs on file for Tidio Live Chat. Reported between 2019 and 2022.
| CVE | Vulnerability | Type | Severity | Affected | Fixed in | Published | Status |
|---|---|---|---|---|---|---|---|
| — | Tidio – Live Chat & AI Chatbots [tidio-live-chat] < 5.3.0 | — | Unknown | < 5.3.0 | 5.3.0 | 2022-09-20 | ✓ fixed in latest |
| — | Tidio – Live Chat & AI Chatbots [tidio-live-chat] < 4.2.1 | — | Unknown | < 4.2.1 | 4.2.1 | 2019-11-05 | ✓ fixed in latest |
| — | Tidio – Live Chat & AI Chatbots [tidio-live-chat] < 4.2.0 | — | Unknown | < 4.2.0 | 4.2.0 | — | ✓ fixed in latest |
| — | Tidio Live Chat < 4.2.0 - CSRF to Stored XSS | — | Unknown | < 4.2.0 | 4.2.0 | — | ✓ fixed in latest |
How to fix it
Keep Tidio Live Chat updated — 8.0.0 is the latest version on wordpress.org, and each CVE above lists the exact release that fixed it ("Fixed in").
This is the plugin's full known vulnerability history, not a scan of any specific installation — run a free scan of your own site to check your exact installed version.
Safer / more established alternatives
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- Joinchat – Enhanced "click to chat" — 700000+ active installs — 94/100 (189) — max PHP 8.4
- Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty — 300000+ active installs — 100/100 (1240) — max PHP 8.4
- AI Engine – The Chatbot, AI Framework & MCP for WordPress — 100000+ active installs — 98/100 (862) — max PHP 8.4
- Facebook Chat Plugin – Live Chat Plugin for WordPress — 70000+ active installs — 70/100 (302)
Check your own WordPress site
Run a free passive scan now, or create a free account and install the WP Clinic plugin for a deep scan of your whole hosting account and AI-assisted repair.